Bend Parking Garage Offers New Payment System

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A new gate access control system is in place at the Centennial Parking Garage in downtown Bend. City  parking services division manager Tobias Marx explains the options to access and park in the garage in this YouTube video

If you want to learn more about the changes you can head to: https://www.bendoregon.gov/Home/Compo… Click here for more on parking in Bend: bendoregon.gov/parking

The new moving arm raises and lowers to restrict vehicles from entering or exiting. The city says this will help limit the number of vehicles and individuals accessing the garage that cause trouble like car races and other illegal activity.

The current three-hour free parking in the garage has been replaced with a new merchant validation program where participating downtown businesses can continue to provide free parking for their customers and encourage shopping at local small businesses.

The system also improves parking space inventory management by tracking the exact number of vehicles accessing the garage. The system will include a digital display informing drivers about available parking spaces as they enter the garage.

To help track the number of spaces being used in the parking garage, The Oxford Hotel will relocate valet parking spaces from the rooftop of the garage to the ground floor. Alley access to the parking garage is now limited to The Oxford Hotel and residents of Putnam Pointe. Members of the public wishing to park in the downtown parking garage should only access the parking garage from NW Lava Road and use the access control system.

Customers can register on the Pango mobile app with their license plate number to have a contactless experience, if desired. The access system can recognize the license plate numbers of registered parking customers and parking permit holders and will automatically raise the access control arm at entry and exit. A QR code can also be used, instead of a license plate number.

Customers who prefer not to use the contactless option are able to gain access to the parking garage by taking a ticket at entry. The ticket must be paid at the pay station in the parking garage or with the Pango mobile app before using it to exit the garage. Instructions to pay for parking via the mobile app or paper ticket will be posted in the parking garage.

Adding access control to the Centennial Parking Garage is one of the strategies included in the City’s Downtown Strategic Parking Management Plan.

The parking management plan also includes establishing a staff advisory group that represents a cross-section of downtown stakeholders. This Downtown Parking Advisory Committee routinely assists in the review and implementation of the Downtown Strategic Parking Management Plan.

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