iStock Editorial/Thinkstock(NEW YORK) — The United Parcel Service (UPS) admitted Friday that online holiday sales were stronger than they anticipated this year.
“We had strong e-commerce volume that we’ve processed during the week following the cyber weekend purchasing period and there were a couple of high impact areas where we had volume that came to us at levels higher than we expected for those specific locations,” Steve Gaut, Vice President of Pubic Relations for UPS said.
“We had to augment the local staff to address those high impact locations.”
The company also had to use extra trucks, that did not look like their signature brown trucks, but UPS assured that as long as the driver is in uniform, the delivery is safe.
“The vast majority of UPS customers are getting their packages on time, we’ve had a couple of high impact areas we’ve had to address, so that has resulted in some delays, but we believe those issues are resolved and people can expect our typical service for the rest of this holiday period,” Gaut added.
Gaut added that UPS will deliver about 630 million packages between Black Friday and Christmas.
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