Bend Launches New Service Request App

bend_works

The City of Bend is launching a new service request app called Bend Works to better serve the community.

The streamlined platform provides a quick and easy way to let City staff know about non-emergency service requests. Bend Works will allow the community to track requests that they make creating a more transparent and efficient process. Some of the items that can be reported through Bend Works are:

  • Graffiti
  • Potholes
  • Traffic Signal Issues
  • Dead Animals in the Right-of-Way
  • Debris or Trash in the Right-of-Way
  • Streetlights
  • Water Leaks
  • Water Damage

Bend Works allows for more specific details about the request to be included so that staff will be able to respond quickly and effectively. The new tool will also allow for City staff to better track the requests received and better collect data to make more informed decisions.

“We are excited to be bringing this tool to the community,” said Chief Innovation Officer Stephanie Betteridge. “Bend Works will provide a better platform for community members to interact with the City and make it easier for community members to track the progress of their requests.”

Bend Works can be utilized both on a web browser or by downloading our free mobile app. Information on the tool can be found at bendoregon.gov/bend-works.