AI Tool Provides Wrong Non-Emergency Phone Number

911

Deschutes County 9-1-1 reminds residents to use the correct non-emergency number: 541-693-6911. Some online searches —including AI tools— are providing the wrong number.

9-1-1 staff have recently noticed more calls going to office lines that are not monitored after normal business hours. That can delay a response. Please call 541-693-6911 so your call reaches a dispatcher 24/7.

Examples of non-emergencies:

  • Noise complaints after hours
  • Minor crashes with no injuries and no road blockage
  • Theft, vandalism or graffiti discovered after the fact
  • Parking issues or abandoned vehicles
  • Nuisance dog reports

If a life is in danger or a crime is in progress, always call 9-1-1. For non-emergencies that need police, fire or medical help, please call 541-693-6911.

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