Bend, Ore. – Last week there was a significant water main break in NE Bend. Utility Department crews were on the scene within 12 minutes of the reported break and were able to throttle down the water line within 38 minutes and contain the damage, but several homes were still damaged.
Claims adjusters from the city’s insurance company have determined that the water main break was not due to negligence of City staff and therefore the City is not at fault for the break.
Still, the city says it’s sympathetic to the homeowner’s situation and, working with the insurance company, will pay for the extraction of water, sanitization and drying of the interior of the homes. Homeowners will need to cover any other damage to real property, replacement of content items and yard work.
Homeowners who are concerned about this type of unforeseen event may want to reach out to their own insurance provider to determine if there is coverage available.
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